Privacy Policy

Last Updated: May 2026

 

1. Introduction

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Silk Sundays (the "Company," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website or attend our events, in accordance with the **Protection of Personal Information Act (POPIA)**.

 

2. Information We Collect

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We collect personal information that you voluntarily provide to us when registering for events, subscribing to newsletters, or contacting us. This may include:

Identity Data: Full name, date of birth, and ID number (where required for age verification).

Contact Data: Email address, phone number, and physical address.

Financial Data: Payment card details (processed via secure third-party gateways; we do not store full card numbers).

Multimedia Data: Photographs and video footage captured during events.

Technical Data: IP addresses, browser type, and usage patterns via cookies.

 

3. Purpose of Processing

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We process your personal information for the following reasons:

To facilitate ticket purchases and event registration.

To communicate event updates, marketing materials, and promotional offers (subject to your consent).

To ensure safety and security at our physical event venues.

To comply with legal and regulatory obligations in South Africa.

 

4. Consent for Media Capture

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By attending a Silk Sundays event, you acknowledge that the event is a public space where photography and video recording take place. 

We may use these images for promotional purposes on our website and social media.

If you wish to have a specific image removed, please contact our Information Officer (details below).

 

5. Disclosure of Personal Information

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We do not sell your data. We may share your information only with:

Service Providers: Third-party vendors who assist with ticketing (e.g., Quicket), payment processing, and email delivery.

Legal Authorities: When required by law or to protect the safety of our guests and staff.

Business Partners: Only where you have explicitly opted in for joint promotions.

 

6. Data Security

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We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, or destruction. This includes encrypted data transmission and restricted access to personal databases.

 

7. Your Rights Under POPIA

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You have the right to:

1. Access: Request a copy of the personal information we hold about you.

2. Correction: Request that we update or correct inaccurate information.

3. Objection: Object to the processing of your data for marketing purposes.

4. Deletion: Request the permanent deletion of your data, subject to legal retention requirements.

 

8. Cookies

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Our website uses cookies to enhance user experience. You can manage your cookie preferences through your browser settings, though some features of the site may be limited if cookies are disabled.

 

9. Retention of Data

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We will only retain your personal information for as long as necessary to fulfill the purposes for which it was collected, or as required by South African law.

 

10. Contact Our Information Officer

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If you have any questions regarding this policy or wish to exercise your rights, please contact us:

 

Silk Sundays Information Office - silk.sundaysbookings@gmail.com